Contact

You can contact the IMET via internet, by telephone or in person by appointment. Some of the things you can do are request information and send queries, suggestions, opinions or complaints related to the taxi service.

Contact channels
  • By internet

    If you are a taxi driver and want to carry out online procedures with this administration, such as registering or deregistering a vehicle, transferring a license or checking the credential number, access the procedures in the IMET electronic site.

    If you want to make a formal request or application, you can send a generic instance on your behalf or on behalf of a third party. 

    If you want to communicate opinions or make queries or suggestions, you can fill out the following form: 

    IMET contect form


    You can also contact the IMET departments:

     

    Departament  Functions  e-mail
    Information and assistance to the taxi driver Assistance to the taxi driver and the user of the taxi service atenciotaxistes@amb.cat
    Technical office

    Preparation and evaluation of projects of interest to the service
    Taxi vehicle authorisation

    		 areatecnicaimet@amb.cat
    Training to be a taxi driver Preparation for entrance exams and assistance formacioIMET@amb.cat
    Sanctions, complaints and claims Reception and processing of complaints from users and taxi drivers sancionsimet@amb.cat
    Sustainable mobility Promotion of practices that boost sustainable mobility, safety and respect for the environment TaxiSostenible@amb.cat
    Taxi inspection Monitoring of the operation of the taxi service in the metropolitan area of ​​Barcelona InspeccioTaxi@amb.cat
    Press and communication Media relations
    Representation and management of IMET's communication channels    		 imetinfo@amb.cat
  • By phone

    By phone: 932 235 151

    Fax: 932 234 257

  • In person

    Address of the offices of the Metropolitan Taxi Institute
    Carrer 62, núm. 18
    08040 Barcelona (Zona Franca)

    Opening hours: from 9.00 a.m. to 1.30 p.m.

    How to get to the IMET offices


    You can also get there by public transport:

    • Metro L9: Zona Franca station
    • Buses: 21, 23, V3 and 109